HCM City has linked up its three emergency numbers, 113, 114 and 115, and the public no longer has to remember individual numbers but can call any of them for any kind of emergency assistance.

HCM City authorities last month connected emergency telephone numbers 113, 114 and 115 to make it more convenient for people needing emergency healthcare, firefighting and rescue services. This is the result of the tremendous effort made by enterprises as well as city deparments and agencies, especially the technical support from VNPT.

Lê Quốc Cường, deputy director of the city Department of Information and Communications, said the multiplicity of numbers meant people in an emergency often could not call the correct one, and response was delayed.

The linking up would ensure co-ordination between the various emergency services, since people could call any of them and be linked to the correct service, he said.

The system helps operators locate the nearest medical, fire and rescue units, apprise them about the emergency and suggest the shortest and most convenient route to access the emergency spot quickly.

The public can also use the HCMC EOC mobile phone application to seek emergency assistance.

In future the emergency system will be upgraded to allow operators to observe the emergency site. 

In future the city plans to have just one emergency number, 114, and one emergency centre.  

The centre will create an automatic positioning system based on digital maps and photos taken by the city’s camera network. (theo VNS)