With the goal of ensuring the smoothness of customers' telecommunications services, VNPT's transaction and customer care points still maintain operations in provinces and cities that are implementing social distancing.
As one of the important industry groups, directly related to people's daily activities, VNPT's telecommunications/IT services are still guaranteed by the Group to operate smoothly during the isolation period.
Specifically, as soon as many provinces and cities across the country and most recently, Hanoi city implemented social distancing, VNPT Group has implemented a plan of 24/7 customer care and support but still strictly adherent to the principles of epidemic prevention.
The 4th wave of Covid-19 is having a profound impact on the daily life and work of tens of millions of people. However, VNPT will maximize all resources to support customers even in the context of social distancing.