VNPT SEB solution of VNPT Group helps banks and businesses identify customers intelligently and effectively in order to serve the digital transformation in customer service and care.

The solution (VNPT Smart eKYC Solution for Banks/Business - VNPT SEB) was honored at Sao Khue Award 2021 in the category of New software products and solutions, Smart Customer Identification Solution for Banks/Businesses. The overall solution of applying and integrating biometric identification technology, electronic identification, to automatically identify and authenticate customers, serve queuing registration, transaction selection, navigation and flow at transaction counters, station points, customer interaction points…

VNPT SEB also helps to solve management requirements in controlling interaction activities, serving customers, managing transaction activities, creating a completely new service style, bringing a modern, high-quality experience and the best service quality for customers to satisfy the goals set by banks and businesses such as shortening transaction time through identification, electronic authentication; increase convenience and enhance customer experience; improve service delivery quality; Improve supervisory management capacity.